At https://www.mabdussalam.com/, we value customer satisfaction and strive to ensure your experience with our services and products meets your expectations. Please read our Refund and Returns Policy carefully to understand your rights and responsibilities.
Refund Policy
Digital Services (SEO Services and Backlinks)
Eligibility for Refunds:
Refunds are only applicable if services have not yet commenced or if there is a significant failure to deliver as described.
Once a service has been initiated or completed, refunds are generally not provided due to the nature of digital services.
Requesting a Refund:
To request a refund, please contact us within 7 days of your purchase via our support email: salamqisi@gmail.com.
Provide your order details and the reason for the refund request. Our team will review your case and respond within 3-5 business days.
Refund Approval:
If approved, the refund will be processed to your original payment method within 7-10 business days.
Refund Process for Stripe and PayPal Payments
All refunds for transactions made via Stripe or PayPal will be processed through the original payment method.
Refunds are subject to the respective policies of Stripe and PayPal, including any applicable transaction fees.
Once a refund is approved, it may take few days for the funds to reflect in your account, depending on your bank or payment provider.
Any chargebacks or disputes initiated through Stripe or PayPal may result in additional fees or account restrictions.
Customers are encouraged to contact us first before filing a dispute to resolve any payment issues directly.
Affiliate Products (Amazon)
Returns and Refunds:
Products purchased through our Amazon affiliate links are subject to Amazon’s return and refund policies.
While we facilitate your access to affiliate products, we do not process returns or refunds for these items. For queries, contact Amazon directly.
Non-Refundable Items
Articles or blog writing services already delivered.
Custom digital services once they have been completed.
Conditions for Returns (if applicable)
Currently, our website does not sell physical products. If this changes in the future, any policies regarding physical product returns will be updated and displayed here.
Contact Us
For further assistance or queries regarding our Refund and Returns Policy, please reach out: